 On Thursday April 5th Chair Shermie lead a group discussion on Conflict resolution. She was in effect, delivering the talk that was prepared by Ms Khodra, a school councilor but who was unable to be at the meeting. The meeting was lively and members examined the nature of conflict and the response thereto. Conflict is not abnormal and we can either choose to deal with it or not. There are varying responses to conflict and all have positive and negative effect on the conflict situation. The main reaction to conflict can be categorized as Fight, Flight or Flow. The styles for managing conflict are broadly categorized as: Avoidance; Competition; Compromise; Accommodation and Collaboration. So where do you fit in to this matrix? Interestingly, we discussed that your management style should be flexible as each conflict situation is different and each style could be appropriate in the circumstance. And remember - you don't always have to win, you can be right but be kind! And don't sweat the small stuff!
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